FAQ and Terms Of Service

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FAQ and Terms Of Service

Frequently Asked Questions About Our
Custom UPF Fishing Shirts

Have a look through our frequently asked questions or send a quick question to us – just click the question mark icon.

Send us questions! We are here to help.            Terms of Service.                      Privacy Policy

How do I pay the invoice?

When you submit your Ready-to-order information on this page, you are submitting shipping, billing and order details only.

We prepare the invoice, check stock at the mill if necessary, then we send you a payable link, and you will also get an email from Quickbooks.

  1. Click on the link, and you will see a screen similar to the image below.
  2. Choose the type of payment method you would like to use.
  3. We prefer bank transfers, if possible.
  4. Fill out the information required. We never see the financial information, and cannot store it. Only Intuit uses your information one time to process your payment and does not retain it. Secure privacy is guaranteed.
  5. You should get a payment received email with a ship date. Thank you for your order!

Pay-invoice-with-quickbooks

Do you have Volume Discounts?
Can we print white ink with dye sublimation?

Because dye sublimation inks are transparent, white becomes invisible. Therefore what ever is white in your logo, becomes the color of the shirt. Dye sub inks combine with the shirt color, and there are slight differences in the logo color from one shirt color to the next. If the design is applied to the Light Colored UV Apparel style list, the differences in reproduction color are very minor.

Read about Custom UPF’s Dye Sublimation.

Can dark shirt colors be dye sublimated?

Dye sublimation is great for breathability of the garment, however the inks are transparent. Therefore, the inks will disappear on dark colors. Full color dye sublimation is limited to the Light Colored UV Apparel style list. Dark colored dye sublimation inks can be applied to medium tone or high vis fabric.

Read more about Custom UPF’s dye sublimation.

Dark colors must be decorated with silks screen. We have an excellent transfer that stretches with the performance fabric – send us an inquiry!

What is dye sublimation?

The image is literally dyed into the fabric and will not interrupt the breathability of the fabric, no matter how large the image. The image won’t trap sweat against your skin because the garment is as breathable as before it was decorated. Using a high-pressure heat press, the special polyester inks are transferred to the performance fabric from a digitally created transfer.

Conversely, silkscreen or vinyl transfers is a rubbery stamp that prevents breathability of the fabric under it which creates a hot spot in the sun.

Read more about Custom UPF dye sublimation inks on sun protection performance wear.

Do you use a secure payment process?

We collect your billing and shipping information, but our payment processor, Intuit Quickbooks, processes your payment. We do not see, store, or have access to your credit card information. We cannot force a purchase, we need to issue new invoices for all reorders. You are sent a secure link where invoices are paid with credit card over a secure internet transaction via Intuit Quickbooks.

Read about how we protect all your information in our Privacy Policy.

Read about the design to order process.

How do I reorder?

Reorders, or new designs for existing customers can send us an email.

Send us a question anytime.

How do I see proofs and place an order?

Send your logo and your instructions, and we do the work! Once you approve your shirt proofs, we help you to fit everyone in your group. Then we help you choose any style, shirt color, size, gender or age group into your minimum 24.

Read about the whole process.

What is SPF?

Sun Protection Factor, or SPF, is a measurement of how well sunscreen prevents solar radiation exposure onto your skin.

A good number for excellent protection is 30 SPF as long as it is a broad spectrum sunscreen, protecting against both harmful UVA and UVB solar radiation.

Read more about SPF and UPF.

What is UPF?

Ultraviolet Protection Factor, or UPF is a measure of how much solar radiation gets past fabric, on to your skin. It is measured with a standardized test that determines a UPF factor from 0 to 50.  UPF 50 is considered excellent protection by the Skin Cancer Foundation in its article on Sun-Protective Clothing.

Read a short article about UPF, SPF, and Sunscreen.

What is the file size required for each position?

File Types and File Sizes Required for Each Position on Apparel

Light Colored UV Apparel using Dye Sublimation

Choose from over 13 areas on a long sleeve crew neck, hooded tee or fleece hoodie for what positions can be printed on the shirt. Three impressions are included in the base price. You can choose any 3 positions from the full list, extra positions are an extra charge.

custom-upf-fishing-shirts 12 colors for Long Sleeve Mens crew neck.

Position (Impression)

Maximum Size

File Type/Resolution

Pick 3 Positions (impressions included
in the base price
Wide x Tall in Inches

Front

Left Chest 4.25 x 3.6 Vector or 200 – 300 dpi
Center Chest – New! 4.25 x 3.6 Vector or 200 – 300 dpi
Full Chest – New! 11 x 3.6 Vector or 200 – 300 dpi
Left Front Panel – New! 3 x 16 Vector or 200 – 300 dpi
Full Front 11 x 16 Vector or 200 – 300 dpi

Sleeves

Right sleeve is the default, unless special request for Left
Right Sleeve 3 x 16 Vector or 200 – 300 dpi
Left Sleeve 3 x 16 Vector or 200 – 300 dpi
Right Bicep 3 x 7.5 Vector or 200 – 300 dpi
Right Forearm 3 x 7.5 Vector or 200 – 300 dpi
Left Bicep 3 x 7.5 Vector or 200 – 300 dpi
Left Forearm 3 x 7.5 Vector or 200 – 300 dpi
Extra Sleeve Add $4.00 per shirt 3 impressions plus extra sleeve
Wrist 4.25 x 3.6 Vector or 200 – 300 dpi

Back

Center Back Panel – New! 5 x 18 Vector or 200 – 300 dpi
Nape of Neck – New! 4.25 x 3.6 Vector or 200 – 300 dpi
Full Back 13 x 18 Vector or 200 – 300 dpi
Full Back with a Full Front Add $4.00 per shirt Full Back, Full Front and one sleeve

Extras – 3 impressions included

Extra Impression Add $4.00 per shirt, per impression
Standard Back Maximum Image Size for Dye Sublimation on Light Colored UV Apparel
Standard Front Left Chest Maximum Image Size for Dye Sublimation on Light Colored UV Apparel
Standard Right Sleeve Maximum Image Size for Dye Sublimation on Light Colored UV Apparel

Personalization with Dye Sublimation on Light Colored UV Apparel

Personalization Position (Impression)

Maximum Size

File Type/Resolution

Each Members Name Imprinted Wide x Tall in Inches Must be Same Position on Whole Order
Right chest with a Left chest Logo Add 6.00 per shirt Vector or 200 – 300 dpi
Left Chest alone or combined with logo Add 6.00 per shirt Vector or 200 – 300 dpi
Forearm Add 6.00 per shirt Vector or 200 – 300 dpi
Below or above logo on back Add 6.00 per shirt Vector or 200 – 300 dpi
Here is an example of a personalized shirt with the team member's name left chest with a skirted lure that appears on all shirts.

Here is an example of a personalized shirt with the team member’s name left chest with a skirted lure that appears on all shirts.

Positions On Button Up Collar Vented Back Fishing Shirts

Custom-fishing-shirt-button-collar-vented-Long-sleeve

Position (Impression)

Maximum Size

File Type/Resolution

Pick 1 Position included in the base price Wide x Tall in Inches
Button Up Collar Shirt With Vented Back
Left Pocket 4.25 x 3.6 Vector or 200 – 300 dpi
Left panel (includes the pocket) 5 x 18 Vector or 200 – 300 dpi
Back Vent 12 x 8 Vector or 200 – 300 dpi
Both Positions on Each Shirt Add 5.00 per shirt Vector or 200 – 300 dpi

Personalization –
Each person’s name

Add 6.00 per shirt Vector or 200 – 300 dpi
2 Impressions plus personalization Add 11.00 per shirt Vector or 200 – 300 dpi
What if I don’t have a high resolution or vector logo?

If you had a graphic designer create the logo they most likely created it in a vector format. If you upload any file with the suffix .ai, .pdf, .eps or .svg we can determine if there is a vector version in there.

If you have ever had a sign made, or a magnet for the side of your truck, you might get a .svg, .pdf or .ai file from the manufacturer. We can make minor changes to the file that you submit.

We can create a logo from a photo of a sign! Check out these samples.

We can redo your logo and release a digital version for you for 150.00 to 350.00. We can give you a quote if you request shirt proofs in the contact tab, and attach the version that you have.

Your logo is protected by our terms of service. We do reserve the right to use images of our work in self promotion only.

What type of file do you require?

A vector is the very best. These files have suffixes like .ai, .pdf, .eps, .svg. We do not work with Coreldraw files.

A jpg or a png file has to be at least 3 mg in size when closed. When the file is open,  it should be 13″ wide and have the resolution of 200 to 300 dpi. The danger is if we use a low resolution file, it will be blurry when printed on the back.

If you require a sleeve design that use elements from your logo, we will require the vector version of your logo, if at all possible.

Read more about file size.

Click to see size-charts for uv-performance-wear
Prices-minimum-24-for-new-orders
get-started-send-logo-no-credit-card-required
Free-Fish-images for use on Custom UPF fishing shirts we make for you.
help-with-your-logo-graphic-design
Contact-custom-upf-by-phone 866-574-9998
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